Online water payments

We are excited to announce that Chicopee Water District members will soon be able to make online payments! Currently, we are in the testing phase with our payment provider, Helcim (helcim.com), to ensure a secure and user-friendly experience for all members.

Your security is priority as we transition to this convenient payment option. If you have any questions or concerns at any step of the online payment process, please don’t hesitate to reach out. You can call or text us immediately at 620-842-8142 for assistance.

Ways to pay

Pay now

Use the button below to pay your monthly water bill with a credit card or through your bank account via ACH.

Pay water bill now

Automatic payments

Set up automatic monthly payments via credit card or ACH for even more convenience. We will charge you every month using your preferred method of payment. Coming soon!

Need help?

Pay your water bill with your credit card or ACH by calling us, 620-842-8142.
Note: if we don't answer, leave us a message or text us and we will call you back.

Costs

For credit card payments a 3% convenience fee will be added to your payment.
For ACH payments a fee will be added to your next water bill as follows: 50¢ for bills up to $50; 75¢ for bills $51-$100; $1.50 for bills $101-$200; $2.50 for bills $201–$400. For larger amounts, convenience fee will be assessed individually.

Notice a water leak?

Call us or text us at 620-842-8142.

Billing and membership

If you got a question about your bill or would like to become a member, call us or text us at 620-842-8142.

Page updated

Google Sites

Report abuse